Providing a truly exceptional standard of care is at the heart of everyday life at every Balhousie Care Home.
Care is... everything we do and everything we are trusted to do - done in a truly caring way.
Care is... at the centre of our decision making and our entire ethos.
Care is... going beyond caring for the resident themselves – we are also very involved in caring for and about their relatives and friends. We do everything we can to ensure that they also feel comfortable and confident that their loved one is being properly and adequately cared for, and that their trust in us to provide the care they expect is well placed.
Care is... caring for others sensitively, as if they were a member of your own family. This requires the involvement of a certain calibre of person. People who have that caring quality and disposition are the people we seek to recruit – to deliver Balhousie Care to the many residents we are proud to care for every day.
Words of appreciation...
- What Balhousie Care staff did was beyond the call of duty and we appreciate the work that made Mum's birthday special, even though we had to help her with the blowing out of the candles! Daughter of Resident at Balhousie North Inch Care Home
- I wish to express my sincere thanks to yourself and to all the staff at Balhousie for their exceptional standard of care and their kindness Daughter of Resident at Balhousie The Glens Care Home
- Almost immediately, Mum's health and sense of well being started to improve, due to the constant tender care she received from BalhousieDaughter of Resident at Balhousie North Inch Care Home