Meet some of our team...
To find out more about our team or contact a member of the team directly, select a division below:
Tony Banks
Chairman and Founder
01738 254254
Contact Tony
Back in 1991, Tony Banks identified an opportunity in the care home sector to build a group of privately owned and operated care homes that would set a new and highly desirable standard in care homes. He started by buying an elegant Victorian property (Lisden House, Kirriemuir) that up to time had always been privately owned. He then spent more than a year and £750,000 to convert the house into an industry leading care home, that residents and families of residents would enjoy and be proud of.
Tony still regularly visits the care homes in the group to see for himself that the standards he set out twenty years ago are being dilligently adhered to today. Recent Balhousie/Tony Banks achievements include:
Tony still has many goals that he wants to achieve, not least creating safe, practical, enjoyable environments where individuals will enjoy being cared for in a way that continues to set new benchmarks. When Tony (TB to his friends) isn't working he enjoys supporting his favourite Scottish football team, and as a qualified helicopter pilot (with over 250 flying hours to his credit) enjoys flying and travelling to see more of the world. 
Ross Smith
Non-Executive Director
07968 888044
Contact Ross
Ross Smith brings to our board a global perspective on branding specific to the Balhousie Care brand. He is a seasoned main board Director and has a track record of building the brands of companies in the UK, Australia, New Zealand and North America. His knowledge and understanding of Sales and Marketing, gained through twenty years in the automotive sector (where he worked with Nissan and Ford at board level) is also an asset to Balhousie Care as we seek to balance our core desire to provide excellence of care with having optimum occupancy levels. Ross consults to SME's and publicly quoted companies in the UK, Australia and North America including ASX and NASDAQ listed organisations. He is invited regularly to speak at International conferences and often headlines with many of the world's most in demand presenters. His commercial experience adds substantial and valuable depth and understanding to the internal and external brand communication opportunities of Balhousie Care Group. Ross was particularly attracted to advising the board of Balhousie Care Group as he had personally experienced the challenges of having to choose a care home on three occasions for his mother, father and also his partner. This experience provided him with an acute understanding of the emotions and often confusion that can accompany making a decision about providing residential care for a loved one. As such, he is very sensitive to and concerned about the variances that exist between one care home culture and another, leading to the challenging decisions facing families in choosing the right home. He has consistently said that a Balhousie Care home is the kind of care home he would have been delighted to find in England but couldn't. Ross is based in Bali, Indonesia from where he is an avid "Internet Worker" or commutes between Bali, Australia and the UK regularly to work with clients. 
Russell Hogan
Non-Executive Director
01738 254254
Contact Russell
Russell has a broad and very vlaubale experience of being a non-executive director. He has worked with Capability Scotland and also Royal Liver Asset Management. For 17 years he worked in investment management in Edinburgh, latterly as Managing Director of that company. Russell brings an extensive knowledge of finance, acquisitions, management and overall business strategy to Balhousie Care Group. 
David Brooks
Non-Executive Director
01738 254254
Contact David
David joined the Board of Balhousie in September 2010. His background and experience is in helping fast growing, entrepreneurial businesses to realise their potential and his skills are primarily in the strategic and financial field. David particularly recognises the commitment to quality and care standards as integral to the vision and plan to grow the Balhousie Group. Prior to joining Balhousie, he was head of Corporate Finance for Grant Thornton and was a senior partner for some 30 years. He developed a particular focus on the healthcare sector over the past seven years and led the Grant Thornton practice to be recognised for two years running as the Healthcare Accountant of the Year in 2009 and 2010. David is a regular commentator on financial matters in the press and on TV and is a regular conference speaker and commentator on Healthcare and Support Services. David is now a partner with Wyvern Partners (a niche financial advisory business), where he is specialising in growing the healthcare practice. He is a Chartered Accountant and a member of the Corporate Finance Faculty. His interests include golf (much to do on his handicap!) and hockey. He lives in Leicestershire, with his wife, Wendy, and he also President of the Leicestershire Book Society. 
Sandra Ross
Operations Director
01738 254254
Contact Sandra
Sandra Ross is Operations Director of Balhousie Care Group. She has ultimate operational responsibility for all 22 Balhousie Care homes. Prior to joining Balhousie Care, she was North East Area Manager for Southern Cross Healthcare where she was directly responsible for the management of more than 1,000 beds across 21 homes between Aberdeen and Dundee. She was previously acting Director of Operations for Southern Cross. Sandra, who holds a BSc in Nursing as well as a Masters Degree in Business Administration, held a number of senior positions within Southern Cross over the past seven years along with previous home management roles with other care home providers. Sandra commented "I was attracted to working with Balhousie Care Group because it has so much potential for growth and development. I have worked as a nurse within the NHS for over 10 years and a care home manager following that so I have hands-on knowledge of the industry. Within my previous roles I have worked with the NHS, local authorities and the Care Commission building positive working relationships. I am looking forward to seeing Balhousie Care Group grow and be even more effective and respected as the leading privately owned care provider in Scotland." 
Stuart Storrie
Director of Specialist Care
01738 254254
Contact Stuart
Stuart Storrie is Director of Advanced Specialist Care, a division of Balhousie Care Group. He brings more than 30 years of experience within the NHS and local authority care. Stuart led major, long-stay hospital resettlement projects across Tayside as a senior manager for the past 10 years as well as major service redesigns within the NHS. He is a qualified social worker and was most recently the Strategic Innovation and Change Manager at NHS Tayside. He has also been heavily involved in criminal justice related work and chaired the Tayside Multi Agency Public Protection Arrangements. His role see's him developing Balhousie Care Group's specialist services, including care provision for people with autism, learning disabilities, challenging behaviours and brain injuries. "I used to commission services for the health board, so being able to utilise my previous experience is an exciting fresh challenge for me. My job incororates looking at our current provision, such as our homes with specialist wings - like the Dalguise unit in Balbeggie – or bedsit facilities at Balhousie Antiquary in Arbroath, to assess our resources and see where extra services could be added". The need for specialist care facilities in Scotland is growing exponentially every year. ASC aim to be at the forefront of the provision of outstanding facilities for this sector of healthcare. 
Tricia Stewart
HR Director
01738 254254
Contact Tricia
An experienced HR professional with knowledge of the commercial, public and charitable sectors, Tricia joined Balhousie Care Group in January 2012 from Southern Cross Healthcare, where she was Head of HR for Scotland and Northern Ireland. Tricia's previous roles included eight years in senior HR positions with Scottish & Newcastle plc, and several years as an operational manager and a management development manager for Waitrose. She also spent 8 years as an officer with the Royal Air Force, leading teams in catering, training and administration roles. Tricia says, "I was attracted to Balhousie Care Group because of the opportunity to work with like-minded people, and having met some of the team and visited a number of homes I impressed with the vision for the group. I have experience in introducing change and working with people to help them succeed, and take real satisfaction from seeing people achieve and progress. "We believe working in the care sector is a vocation rather than simply a job so it's my responsibility to help ensure there is a career pathway in place, whether that is a care assistant training to become a nurse or becoming a manager. This will ensure we continue to attract the best people and retain them and their skills and knowledge." 
Scott Whittet
Property Director
01738 254254
Contact Scott
Joined the team as Director of Property in April 2011, a Chartered Quantity Surveyor and member of the Royal Institution of Chartered Surveyors, having gained experience in working within Local Government, building contracting and latterly as a Partner in private practice with W J R Christie & Partners. Scott has been involved, throughout Scotland, in procuring and managing numerous construction projects spanning all spectrums of size and complexity, across both commercial and residential property sectors. This invaluable experience is put to good use in assisting Balhousie Care Group in providing their residents with new build and refurbished homes of the highest possible quality of built environment. Scott commented "having been involved, in varying degrees, in almost every Balhousie Care Group project since it's initial inception in 1991, I understood the desire and drive the Founder had in his aspiration that Balhousie Care Group became the leading and most admired provider of residential care in Scotland and I fundamentally wished to be a part of that exiting goal being ultimately achieved." Married, with one son and living in Kirriemuir, in his "limited" spare time Scott enjoys spending time with his family, socialising with a close community of friends and the weekly game of five-aside football. 
Martin Feeney
Finance Director
01738 254254
Contact Martin
Martin is a highly experienced Finance Director within the Nursing Home, property and banking sectors. He joined the Balhousie Care Group in August 2011. Previously Martin was FD of Ashbourne Homes taking the group from inception through to 155 UK nursing homes plus 20 European units. This involved being instrumental in the investor backed MBO out of Stakis PLC (1993) , the subsequent Flotation onto the UK Stock Exchange and the then successful sale to Sun Healthcare Inc.(1997) before leaving Healthcare in 1999 to move into the Banking Sector as Head of Finance for First Banking Systems prior to returning to the Property / Housebuilding sector as Group FD of Strathclyde Homes Ltd. "Joining The Balhousie Care Group has offered me an excellent opportunity to join an already proven management team in a sector in which I have had great experiences with in in the past. The Group benefits from a highly motivated workforce and I believe that this along with strong financial systems and proper and reliable MI, will continue to allow the group to expand and take on new opportunities." In what little spare time he has, Martin is a keen club golfer and has also had an active part time career as an SFA Football Referee. 
Jacob Gordon
IT Manager
01738 254254
Contact Jacob
Jacob joined Balhousie Care Group as IT Co-ordinator in May 2009. Having worked in IT for over 10 years, he has experience both in the public and the private sector. With qualifications in Cisco and Microsoft, and an MSc in Advanced Networking, Jacob hopes to draw on his experience to provide a progressive and efficient technology service that will be to the benefit of all associated with Balhousie Care Group. If Jacob had any spare time he would enjoy reading and most sports, however he has 3 daughters who kindly let him taxi them around instead! 
Kenny MacLeod
Property Manager
01738 254254
Contact Kenny
Kenny Macleod has recently joined the firm from a background of construction site management. Kenny originally trained as a joiner and worked in construction for over 20 years in Birmingham before relocating to Perth 5 years ago to work as site agent for a local based firm. Kenny is originally from the Isle of Lewis and lists watching football and playing golf amongst his hobbies. Kenny is married with two children. 
Cheryl Flucker
PA to Chairman
01738 254254
Contact Cheryl
Cheryl joined Balhousie Care Group in April 2010 as PA to the Chairman. Cheryl previously worked for Bank of Scotland in both Perth and Dundee. Her eight year banking career spanned from working in various roles across the Bank's Retail and Corporate divisions to then latterly working as an Executive Assistant to the Head of Bank of Scotland's Agricultural division. Cheryl's job entails managing, balancing and planning Tony's business and private lives. As you might imagine, this is no normal 9 -5 role. Cheryl lives in Dundee and enjoys spending time with family, especially her daughter Macy. Cheryl also enjoys travelling to visit her family in Canada, Spain and Norway. 
Vikki Merrilees
Liaison Manager
01738 254254
Contact Vikki
Vikki joined Balhousie Care Group in August 2010 with a career history in the hospitality industry spanning over 12 years. After studying in her hometown of Dundee, Vikki embarked on a brief career in the motor industry followed by a much longer period in the luxury hospitality sector where she was responsible for the creation and development of Customer Operations and Communications, Marketing and Event Management. Vikki is now helping us to deliver an effective and efficient communications system to benefit Balhousie staff and residents and also their families and the local community. In her spare time Vikki enjoys spending time with her fantastic family and friends (mainly her husband Scott and son Aidan). She enjoys taking her dogs for long walks and, being passionate about food and travel, she naturally enjoys eating out and going on holiday! 
Stewart MacDonald
Hospitality Manager
01738 254254
Contact Stewart
Stewart joined Balhousie Care Group from the UK' leading Facilities company, were he was an Operations Manager working within the Private Financial Investors and the NHS partners in Edinburgh, Glasgow and the South West of England. He has 15 years of working in the private sector of the healthcare market and has several years experience with working Government establishments. His background is from the "soft service" with a wealth of experience in Catering and Hotel Service provision. The last 7 years have been spent in operations working as Area Management of multi-site establishments looking after the full Facilities Management provision . Over the past few years Stewart has been involved in many refurbishments of establishments and has evolved his role into the "Hard Services" including managing a team of fifteen maintenance technicians. Qualified in IOSH, Stewart has had several years implementing Health & Safety into Organisations and is keen to share "best practice" in the Industry. Stewart is married with two children and lives in Bonnybridge, Falkirk. During his spare time he plays football and badminton twice per week. He enjoys quality time with his family, which is usually when he is off on holiday. 
Susan Mowatt
Operations Co-ordinator
01738 254254
Contact Susan
Susan previously worked for Bank of Scotland in Angus and Dundee over many branches and roles for 20 years, the last 7 years were with the Corporate team in Dundee working for two Directors as an analyst, assisting them manage their portfolios of commercial customers. Susan moved on to work as a credit controller with a local company before joining the Balhousie family in November 2010. Susan lives in Angus and enjoys spending time with her family and dogs. 
Sandra Ferguson
Operational Support Team
01738 254254
Contact Sandra
Sandra who is from Brechin, has a long career history working in adult care stretching over 30 years. She will now be working across all of the Balhousie care homes, helping to develop rehabilitation and enablement programmes and will also provide crisis management support. Having spent over 20 years as a Registered General Nurse, Sandra decided whilst completing an MBA from Abertay University in Dundee that she wanted to expand her knowledge of the community care environment and made a move to social work 7 years ago, joining Dundee City Council as a Care Manager. Before taking up the post with Balhousie Sandra worked for Angus Council for four years as a team manager for the care management team. Her previous role in Angus Council was the development of a rehabilitation centre at Whitehills Hospital in Forfar for adults with physical disability. Sandra said she was delighted to have joined Balhousie Care Group: "Having previously worked in the community I am looking forward to transferring my knowledge into the care home sector, to help maximise and maintain people's abilities and also ensure they continue to lead a purposeful life. "I'm looking forward to helping the dedicated team, which Balhousie has on board, and supporting all the care homes across the group." Outside of work, Sandra, who is married with three grown-up children, enjoys spending the winter months curling. She also takes time out walking her two Labradors, reading and also enjoys socialising with friends and family. 
Craig Robertson
Accountant
01738 254254
Contact Craig
Craig, from Inchture, near Dundee, joins the Balhousie team as part of its major growth plans, which include new care homes across the country and refurbishment programmes at existing homes. He will be based at Balhousie Care Group's headquarters in Perth. Craig spent four years as an accountant for Insights Learning and Development in Dundee, a global learning and development company working in partnership with leading organisations across the world. Previous to this role, Craig began his career with C J Lang & sons, which owns and operates Spar in Scotland. It was here that he started his training in the field of accountancy after graduating from Dundee University with a BAcc honours, followed by a postgraduate degree in IT. In his new role with Balhousie Care Group, Craig will be responsible for managing accounts and supporting various care homes with their accounts. He will also play an instrumental role in the expansion and growth of the business, reporting directly to Balhousie's financial controller Jill Henderson. Craig said he was delighted to have joined Balhousie Care Group: "I am delighted to be taking on this new role with the Balhouise Care Group. The company is expanding and to be part of this growth will be really exciting. Having only been in the role for a few weeks I am discovering very quickly that no two days are the same. The variety is great which keeps everything interesting and dynamic." Outside of work, Craig, who is married and has a 6-year-old daughter, enjoys spending as much time as possible with his family. He spends the summer months playing cricket and when he gets the opportunity, he also loves taking to the fairways for a round of golf. 
Marc MacDonald
HR Consultant
01738 254254
Contact Marc
Marc joined Balhousie Care Group in May 2011 as HR Consultant. Previously he worked at Carolina House Trust, a Dundee-based children’s organisation where he held a HR post for four years. Throughout his employment at Carolina House Trust, he completed a range of HR qualifications and he’s now a member of the Chartered Management Institute (CMI) and the Chartered Institute of Personnel & Development (CIPD). Marc also has experience of working in the hospitality sector and local government and he’s very excited about being part of Balhousie Care Group through a time of expansion, and looks forward to working with everyone across the many locations the company operates from. He has a great deal of knowledge and expertise as to how HR works in the care sector and hope to make a difference in HR delivery in Balhousie Care Group. Marc is a native of Arbroath but now lives in Dundee, he enjoys travelling and spending time with family and friends. 
Maxine Beveridge
Area Manager
01738 254254
Contact Maxine
Maxine joined Balhousie Care Group in November 2011 as Area Manager. Maxine qualified as an RGN in 1994 and began working as a Staff Nurse in a Care Home for Four Seasons Healthcare. From this post, Maxine progressed to Deputy Manager. Maxine obtained her first Care Home Manager’s post in 1998 then became Regional Manager for Four Seasons Healthcare in 2001. In this role, Maxine covered various areas in Scotland due to the rapid growth of the organisation.
Carolyn McNiven
Area Manager
01738 254254
Contact Carolyn
Carolyn previously spent 11 years with Four Seasons Healthcare, as both a regional manager and latterly as manager at a home in Edinburgh. She qualified as a general nurse in 1980 and has held various senior nursing posts in Glasgow and Dunfermline, including specialist work in orthopaedics. "I moved into the private care sector in 1999 as I was looking for a new challenge and this post came up as I was looking to move on again. I was attracted to Balhousie Care Group because it's a small group but one which is expanding and it has a good reputation in the industry," she said. "I have found that the homes are of a very high standard but Balhousie is clearly committed to further improving the standards in which our residents are living, investing in brand new homes and refurbishments." Carolyn has a 26 year old son and in her spare time she enjoys skiing holidays, gardening and socialising with family and friends. 
Brian McCabe
Financial Controller
01738 254254
Contact Brian
Brian joined the Balhousie Finance team in January 2012 and is based at Balhousie Care Group's headquarters in Perth. Previous to this role, Brian was employed as Chief Accountant with Tullis Russell Papermakers in Markinch, one of the few remaining paper manufacturers in Scotland. As well as manufacturing companies, Brian has also been involved in the textile, motor and service industries and hopes to draw on this experience in his role with Balhousie Care Group. In his new role with Balhousie Care Group, Brian will be responsible for managing the finance team in the preparation of monthly accounts for the homes. He will also be responsible for monitoring and improving internal controls and supporting the homes with their accounts. Brian commented "I was excited when I saw the role advertised and was delighted to be offered the chance to work with such an enthusiastic team who are focused on improving the business. As an expanding company, I am delighted to be involved in the future growth and development of the organisation." Brian, from Dunfermline, Fife, is married with 2 sons, aged 7 years and 1 year old and enjoys as much quality time as possible with his family. He has also been a member of Buckhaven & Methil brass band for the past 32 years and continues to enjoy playing and competing with the band. 
Caliegh Bean
Care Home ManagerAlastrean Care Home Aboyne
01339 881235
Contact Caliegh
Caliegh joins Balhousie from the Parkland Group, where she also worked as Care Home Manager. She brings to Balhousie Alastrean a wealth of experience, having worked in care homes for the past 16 years, with 15 years nursing experience prior to this. Caliegh will be responsible for the day to day running of the home including resident care, staff management and admissions, and aims to use her experience to ensure the care home maintains its high level of service for all the residents. She said: "I am looking forward to my new role at the Balhousie Alastrean Care Home and I hope that I can improve on what is already an excellent service provided to residents." "I feel I bring a lot of qualities to this new job including my vast experience in nursing, which includes courses in dementia, manual handling and diabetes." "My previous job helped me to develop the skills which I will use to manage staff and ensure that everything at Alastrean runs as smoothly as possible." 
Sylvia Nicoll
Care Home ManagerAntiquary Care Home Arbroath
01241 434969
Contact Sylvia
Hello, I'm Sylvia Nicoll - the new very proud manager of the Balhousie Antiquary Care Home at Westway, Arbroath. I joined Balhousie Care from Southern Cross Healthcare, where I held the role of relief manager for the north-east, covering 22 homes between Dundee and Aberdeen. After qualifying as a Registered General Nurse in 1982, I joined the NHS where I worked for 10 years. I then moved into the private sector where I worked in managerial roles in care homes for more than 15 years. I am very much looking forward to my new post and the opportunities to build on the excellent reputation of Balhousie Care Group and Balhousie Antiquary. I'm really looking forward to belonging to one home again as a manager and building relationships with residents, relatives, the local community and staff. I missed this sense of belonging to a home in my previous role as relief manager. I am hoping to let the service users and relatives have more of a voice in how the care home is running, and in addition to my own ideas, gaining their suggesting areas as to where they think improvements could be made. 
Anne Murray
Care Home ManagerAuchterarder Care Home
01764 664192
Contact Anne
Anne's worked with Balhousie since February 2006, having previously worked in a Care Home for almost 19 years (9 of which she was Manager). A former state registered nurse and midwife, she began working in a care home following Maternity leave and has never returned to the NHS since. Anne and her team strive to provide residents with an atmosphere that promotes physical, emotional, and spiritual health and wellbeing. Working with the elderly is very rewarding and some havea wealth of knowledge and experience which they love to share and the staff love to hear about. Anne is married to Tom and has two daughters, Lindsey and Kirsty. 
Jan Robertson
Care Home ManagerClement Park Care Home Dundee
01382 610960
Contact Jan
Jan worked at Balhousie Willowbank care home for many years as a Senior Carer and later becoming the Care Home manager after achieving her SVQ 3 and Open University Managing in the workplace course, and is now delighted to take the post of care home Manager at the New Balhousie Clement Park Care Home. Jan is married and has a son and daughter, and with Grandaughter Charly and Grandson Jack too, she always seems to be busy in her spare time! Jan also enjoys taking her westie Lucy out for long walks. Jan knows and believes teamwork has been (and always will be!) key to ensuring the home runs smoothly and importantly that residents continue to be happy there. 
Lynda Oswald
Care Home ManagerCoupar Angus Care Home
01828 424930
Contact Lynda
Lynda Oswald is Care Home Manager of Balhousie Coupar Angus. Lynda joined Balhousie from Lunan Court in Arbroath where she had been an extremely well respected and successful care home manager for the past four years. After achieving her BSc. in nursing at Abertay University, Lynda worked across a variety of departments before moving into the private sector in 2005. Lynda enjoys working at Balhousie and the challenges and opportunities it brings. “I have seven years experience as a care home manager and have learned a great deal along the way. I hope to use that experience to help me avoid potential pitfalls and enjoy successes in the years ahead. At Balhousie Coupar Angus I want to create a centre of excellence where residents are enabled to live a meaningful and independent life as far as they possibly can. The aim is person focused care and participation with all stakeholders to help us achieve our aims”. I enjoy building a really capable and motivated care team. Developing the home and getting to know the residents, relatives and local community is also a really enjoyable part of my work” 
Morag Pattinson
Care Home ManagerCrieff Care Home
01764 655231
Contact Morag
Morag is a qualified Social Worker and Registered Manager in Health and Social Care. Having previously worked with older people living at home, in the community and in residential care, and having spent 2 years as manager at Balhousie Monkbarns Care Home, Morag is now manager at Balhousie Crieff. Morag says, "Everyone works towards providing a safe, comfortable, homely environment and good quality care here. When you come through the door, one of the first impressions you have is of the warmth and friendliness of the staff." The people who live and work at Balhousie are treated with respect and share a common belief that people are happier and healthier when they are supported and cared about. In common with others in the Balhousie Care Group, Morag is committed to continuous professional development. She holds an Honours Degree in Health and Social Care and enjoys playing the piano. Life at home revolves around her family, gardening with a passion, her voluntary work and a house full of pets. 
Maria Hutchison
Care Home ManagerForthview Care Home
01738 254 254
Contact Maria
"I qualified in adult general nursing in February 1987 and began my career in rehabilitation. Working in a pilot group to develop self –medication, managing and healing wounds and promoting independence the unit achieved a high success rate in enabling people to return home to live as independently as possible. I believe that Balhousie’s embedded philosophy of enablement in care and all support systems is the perfect way forward to also achieve higher levels of independence, improvement or maintenance of ability for all who decide to live within a Balhousie Home" 
Jacqueline Donley
Care Home ManagerGlens Care Home Brechin
01356 648888
Contact Jacqueline
Bio coming soon 
Helen Norrie
Care Home ManagerLisden Care Home Kirriemuir
01575 574499
Contact Helen
Helen joined Balhousie Care Group in December 2008 and proudly became manager of Balhousie Lisden in March 2010. Helen is a trained nurse with over 25 years' experience in the industry and has worked in the NHS and the private sector. She's very committed to providing the best care for all residents as well as supporting residents' families and friends. Helen is married to Bob - they live happily together in Kirriemuir with their 2 children Rebecca and Kristofer. 
Tracy McEwan
Care Home ManagerMethven Care Home Perth, Luncarty Care Home, Rigifa Care Home Perth
01738 828163
Contact Tracy
Tracy is originally from South Lanarkshire, relocating to Perth in 2006 where she took up a post at Luncarty House as a Senior Care Assistant. 
Joyce Chalmers
Care Home ManagerMonkbarns Care Home Arbroath
01241 871713
Contact Joyce
A qualified charge nurse, Joyce joins Balhousie Care Group from the NHS Hospital at Night initiative, where she was a co-ordinator. She brings to Balhousie Monkbarns a wealth of experience, having also worked in a variety of nursing positions for the last 30 years. Joyce will be responsible for the day to day running of the home, including resident care, staff management and admissions, and aims to use her experience to ensure the care home maintains its high level of service for all the residents. She will also oversee the ongoing care of residents while a brand new 65-bed care home is built in the grounds of the existing Balhousie Monkbarns Care Home - which currently cares for up to 24 residents - and the site of a recently acquired adjacent residential property. "I am looking forward to my new role at the Balhousie Monkbarns Care Home and I hope that I can improve on what is already an excellent service provided to residents," said Joyce. "I feel I bring a lot of qualities to this new job including my vast experience in nursing." "My previous job helped me to develop the skills which I will use to manage staff and ensure that everything at Monkbarns runs as smoothly as possible, particularly during the exciting transitional period when the new home is being built." 
Terry Banks
Care Home ManagerMoyness Care Home Dundee
01382 480899
Contact Terry
Terry Banks has been part of the Balhousie Care Group family as a Manager since 2002. She completed her General Nursing training in 1980 and finished her degree in midwifery in the year 2000. Terry has a huge wealth of knowledge in the Care Industry and is also responsible for all aspects of our approach to the clinical care of our residents. She places a great deal of importance on communication with the 20 care home managers under her authority. Managers' meetings are particularly important to Terry because open communication is paramount in producing a high quality service and a happy team. Terry is married "to my wonderful husband Brian" and they have a son, Adam. 
Diane Halley
Care Home ManagerNorth Grove Care Home Perth, North Inch Care Home Perth
01738 632233
Contact Diane
Diane qualified as a Registered Nurse in 1993, and has specialised in working with the elderly in the private sector for the past 11 years. During this period she has Managed both smaller and larger homes, her last post being that of Manager of a 60 bedded unit. Diane lives in the local area and has a son named Callum. 
Keith Porter
Care Home ManagerPitlochry Care Home
01796 473280
Contact Keith
Keith Joined Balhousie in November 2011 as Care Home Manager at Pitlochry Care Home having worked for the last 5 years in other managerial roles within the health care sector. Keith’s working life has involved him looking after a variety of care needs from Learning disabilities, Chronic and acute Mental Health Needs through to elderly care provision. Keith has provided that care in a number of settings from community based small group housing through to more traditional care home settings and hospital environments over the 16 years since qualifying in 1995. Keith has a passion for care and a wish to see it provided well and delivered with the individual in mind. After all without the individual’s that make up our client group, in whatever setting we happen to work, we have nothing to work with or strive towards helping.
Keith trained in Aberdeen as a Mental Health Nurse (R.M.N) and initially worked for 18 months in Acute care delivery before moving on to community based work with those suffering from Mental health Issues. Keith is committed to ensuring that his team are nurtured and encouraged to provide the best quality of care possible for those they look after. I truly believe that investment both in time and in personal effort is what makes a good staff team. As such I expect that every member of the team gives that little bit of themselves to help create that successful staff team. Keith is currently studying to become qualified as a C.A.P.M. (certified associate project manager) as well as continuing to further his managerial experience within the health care sector by completing his L.M.A. (leadership and Management Award). Keith is looking forward to working with Balhousie in Pitlochry and the new challenges he faces. Keith has travelled extensively in his youth and has a keen passion for touring and motorcycling and still has a yearning to travel. He enjoys all sorts of sports in his spare time from Canoeing through to shooting and fishing which he hopes to share more of with his young daughter as she grows.” 
Stephen Van Putten
Care Home ManagerRumbling Bridge Care Home Kinross
01577 840478
Contact Stephen
I feel privileged to have supported people for over 19 years within their own homes, care homes or within residential services. I have enjoyed working with people of all ages and people that have autism, learning disabilities, mental health challenges, physical disabilities and social emotional and behavioural challenges I have worked for small and large care providers both in the charity sector and private sector. This experience has helped me gain the skills required to provide high quality responsive and personalised care services and to ensure creative and professional management service within the organisation that I have worked with. The roles I have held are: support worker, behaviour advisor, home manager, regional learning manager, locality manager and senior manager. I have a BSc (honours) degree in Health & Social Care, a professional management certificate, SVQ 4 in Health & Social Care, SVQ 4 in Learning & Development and a SVQ 3 in care. These qualifications have been gained throughout my career and I would like to continue this, maybe complete a MBA at some point! I am married with one son aged 12 years, I enjoy spending time with my family and running with my dog Casie, a yellow Labrador. 
Bernie Campbell
Care Home ManagerStormont Care Home Blairgowrie
01250 872853
Contact Bernie
Bernie moved to Scotland from London in 1984 to assist her husband manage their own Care Home. This was Bernie's first introduction to caring and soon realised that this was the career for her. Taking the opportunity to develop her knowledge she achieved her HNC in the early 90's . They sold their business after 21 years. Bernie joined Balhousie in January 2006 as manager of The Grange, after a successful period their she moved to Perth before taking up her current position at Stormont Lodge, working in a town/area she is very familiar with. Bernie is married and lives with her family in Blairgowrie. 
Sara Murphy
Resource ManagerThe Dalguise Centre Care Home Perth, The Grange Care Home Perth
01821 650591
Contact Sara
Sara has worked with Balhousie for the past 10 years. She started working as PA for the management of Balhousie Glens Care Home before becoming a Senior Care Assistant. As a result of Sara's hard work and her commitment she was promoted to the role of Care Home Manager of Balhousie Monkbarns in March 2010 before relocating to Balhousie The Grange in November 2010. Prior to Balhousie Sara studied Mental Health at Dundee University and successfully gained a SVQ 3 in Health care and SVQ 3 in Health & Social Care whilst working in community based rehabilitation centre. Sara is currently in the process of completing her SVQ level 4 in Leadership Management and Care Combined (LMCS SVQ 4). In her spare time Sara enjoys spending time relaxing with her friends and family. 
Catherine Galbraith
Care Home ManagerWheatlands Care Home Bonnybridge
01324 814561
Contact Catherine
Catherine Galbraith OBE is the Care Home Manager at the Balhousie Wheatlands home in Bonnybridge. Catherine is a married mother of one, who also foster cares for two children. She was awarded an OBE in 2005 for her work in care and counselling. She studied nursing at Southern General Hospital before moving on to specialise in orthopaedics and accident and emergency. A qualified counsellor, Catherine has held public, private and voluntary sector posts in the care industry in a career which has spanned over 35 years.
“I’m delighted to be part of The Balhousie Care Group” said Catherine. “I’m really enjoying the day to day challenges and opportunities at Balhousie Wheatlands care home. Our focus is always on the choices and personalised care of each the individual residents and I have a great team supporting and delivering on that vision”. 
Lynne Robertson
Care Home ManagerWillowbank Care Home Carnoustie
01241 852160
Contact Lynne
Lynne joined Balhousie Care Group in Sept 2010. She is delighted to have been appointed this position of Care Home Manager at Balhousie Willowbank House residential home in Carnoustie. Lynne is very committed to providing the highest standard of care for all residents, families and friends. Lynne has worked in the healthcare sector for 5 years. She progressed from a carer to Home Care Officer with Local Authority in Perth and within that time completing SVQ111 to further her career in caring for the elderly. While working for Boots Chemist for 27 years as Team Leader she has gained extensive experience in management and will be able to bring this experience with her to Balhousie Care Group and will be able to put into practice in her role as care home manager at Balhousie Willowbank. Lynne has been married to Alan for 29 years and has two grown up daughters Lynzi and Kristi and they spend time together walking their energetic boxer dog Sasha. |
Words of appreciation...
- Caring to me means fulfilling residents' needs and requirements, making them comfortable and happy in the home environment Carer at Balhousie Pitlochry Care Home
- Almost immediately, Mum's health and sense of well being started to improve, due to the constant tender care she received from BalhousieDaughter of Resident at Balhousie North Inch Care Home
- Now that I am living in Australia, Skype has been a fantastic way of keeping in touch with Mum. Thank you Balhousie for providing this facility Daughter of Resident at Balhousie Alastrean Care Home
The goal of Balhousie Care Group is to be acknowledged as the leading and most admired provider of residential care in Scotland.