Top grading for Ruthven Towers Care Home

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Perthshire-based Ruthven Towers Care Home, which is one of 25 care homes owned by Balhousie Care Group, has been awarded the top grading after an unannounced Care Inspectorate visit this month.

The Care Inspectorate was set up to inspect and regulate care services in Scotland to ensure they meet required carestandards and provide users with safe, high quality services. Assessors visited Ruthven Towers on 8thNovember and assessed two of the four themes: ‘Care and Support' and ‘Environment'. They received grading of 5 in each area, adding to the two 5's they received in a previous inspection earlier this year, which looked at ‘Management and Leadership' and ‘Staffing'.

The recent inspection found that residents' relatives were "constantly impressed with the calibre of the care team" and that the team at Ruthven Towers go "above and beyond" and "deliver care with professionalism and compassion".

The report concludes that the care home, which provides accommodation for up to 51 individuals, is "well led by a manager who demonstrated a strong value base and promotion of an individualised approach to residents' care and support needs."

Balhousie Care Group recently promoted Jozi Stables from deputy, to home manager at Ruthven Towers, with support from area manager, Yvonne MacKenzie. At 26, Jozi is the youngest home manager at Balhousie Care Group and brings sector experience and enthusiasm after working in the care industry since the age of 14. She was recently named as a finalist at the Scottish Care Awards for her Training and Development partnership with the Prince's Trust Scotland. Here, she introduced a personalised approach, working with several young people and providing them the opportunity to train for a career in the care sector.

Speaking of the recent inspection, Jozi commented:

"The whole team at Ruthven Towers is absolutely delighted by the grading from the recent Care Inspectorate visit and I'm extremely proud of what we've achieved by working together as a team. At Ruthven Towers, we're dedicated to providing personalised care, which puts our residents, their relatives and our staff at the heart of what we do and they have played a massive part in helping us ensure we offer the very best care and support. It's great for that to be have been recognised by the Care Inspectorate in their visit."

Louise Barnett, Operations Manager at Balhousie Care Group, added:

"This is a fantastic outcome for Ruthven Towers and a testament to the hard work of the entire team. They have had a very clear focus over the last 12 months and really worked together to help build relationships within the community to support and deliver on this. There's a lot of positive energy in the home as they continue to implement a person-centred approach to care. I'm thrilled this has been reflected within the grading and confident that the next 12 months will bring further success."