Board of Directors
Tony Banks
Chairman
Back in 1991 Tony identified an opportunity in the care sector to provide a new standard of privately owned and operated care homes that would lead the way care homes were thought of. He bought an elegant Victorian property (Lisden House) which up to that time had always been privately owned, and spent more than a year and £750,000 to convert the house into an industry leading care home that residents and families of residents would enjoy and be proud of.Since then, Balhousie Care Group has grown into one of Scotland's leading providers of residential and nursing care facilities. With a very prudent focus on balancing the commercial aspects and responsibilities of a care home owner with the ambitions to set a new standard in the care home sector, Tony has succesfully steered the company through almost two decades of growth and is now spending a substantial amount of time researching the expectations that future generations will have as they plan for their care in later life.Tony has many goals that he still wants to achieve not least creating safe, practical, enjoyable environments where individuals will enjoy being cared for in a way that continues to set new benchmarks. Privately, Tony enjoys supporting his favourite football team, he is a qualified pilot with over 250 flying hours to his credit and enjoys seeing more of the world.
Tony regularly visits the care homes in the group to see for himself that the standards he set out are being dilligently adhered to. "We have great people working for us in the group" says Tony. "I just like to keep my finger on the pulse and ensure we never get complacent or miss an opportunity to please and impress".
Recent Balhousie achievements include:
- Fastest growing company in Scotland 2008 – Virgin Fast Track 100
- Finalist – National Business Awards '08 - '09
- Finalist – Scottish Care National Awards '08
- Ernst & Young Entrepreneur of the Year '08 - '09
- Finalist of the Care Business Development Achiever of the Year category of the Scottish Care Awards 2008
- Finalist of The Tenon Entrepreneur of the Year Award category of The National Business Awards for Scotland 2008, sponsored by Orange
- Finalist in the Multiple Care Home Operator of the Year category of the Scottish Care National Awards 2007
Watch an interview with Tony Banks
Marco Truffelli
Chief Operating Officer
Marco Truffelli brings to Balhousie Care Group extensive experience at the luxury end of the hospitality industry. He has a reputation for consistently delivering care and genuine hospitality for discerning customers, enlightened employees and demanding investors.
Marco joined Balhousie Care Group to enable the management and staff to deliver a consistently refreshing and genuinely enjoyable experience for Balhousie residents and their families. The Balhousie Care Group team benefits from Marco's extensive expertise as an hospitality professional, from his hands on experience at individual properties to strategic and leading roles at multiple businesses and a national body.
Marco's career spanned from senior management posts in London with Trusthouse Forte, to The Caribbean, with Premier Resorts & Hotels, and more recently in Edinburgh with The Town House Company, to Managing Director of the latter and Chief Executive of VisitScotland.com.
His accolades range from the 2006 Knight of the Order of the Star of Italian Solidarity (in recognition of his contribution to cultural relations between Scotland and Italy), to the Scottish Thistle Award as Manager of the Year in 1997. Marco is an MBA graduate of University of Edinburgh Business School and a graduate of Cornell University School of Hotel Administration, Ithaca- New York.
As Trustee of the Hospitality Industry Trust, a Scotland based charity, which raises funds to support and encourage excellence in the Hospitality Industry, Marco's nurtures vital close links within care and hospitality. He tries to run most days, enjoys winter skiing with his immensely rewarding family, plays squash badly with tolerating friends and colleagues and compensates his performance with a regular stint in the kitchen as a rustic cook with a genuine passion for authentic food and unique wines.
Graham Ogilvie
Commercial Director
Graham joined Balhousie Care Group after a highly successful career with the Royal Bank of Scotland where he developed a reputation for consistently delivering innovative financing solutions for Commercial & Corporate clients. His 20 year career with RBS spanned from senior management posts in Glasgow & Edinburgh, latterly as Head of Corporate Development for East of Scotland Region. He was awarded RBS Scottish Banker of the Year & UK Bronze Banker of the year in 2003 and is a Member of the Chartered Insitute of Bankers In Scotland,
Graham has been actively involved with Balhousie Care Group since 1996. During this period has overseen the group's expansion from 2 homes to the current 20 homes. With his extensive knowledge of the healthcare sector and specifically Balhousie, he brings a valuable commercial perspective to the Group. Graham is also very focused on helping build Balhousie Care Group to become the most admired and respected provider of residential care in Scotland.
Graham is married and has two young boys. The family live in Perth. In his spare time Graham enjoys spending quality time with his family, following his favourite football team, playing golf & socialising with friends.
Ross Smith
Non-Executive Director
Ross Smith is a seasoned main board Director with a special focus on brand strategy. He has substantial International expertise in building the brands of medium sized companies, often through to eventual IPO/MBO.
With a client base around the world, Ross brings a truly global perspective on the importance of the Balhousie brand to our board. For the past decade he has been retained by major media companies, financial institutions and a host of businesses in the B2B and B2C sector. His experience adds depth and understanding to the internal and external brand communication challenges of Balhousie and his other clients.
Ross also has a wealth of Sales and Marketing expertise gained through 20 years in the automotive sector where he worked with Ford, GM and Nissan at board level. In addition to his consulting requests, Ross is also a regular guest speaker at International Marketing conferences and CEO of Mindshelf – a leading and respected Brand Communications agency.
Ross was particularly attracted to working with Balhousie Care Group as he had experienced the challenges of having to choose a care home for both his mother and father and knows full well the dramatic variances between one care home culture and another. He has consistently said that a Balhousie Care home is the kind of care home he would have been delighted to find in England but couldn't.
Ross is now based in Bali, Indonesia from where he uses every piece of available communications technology to work efficiently with clients in more than seven Countries.
Russell Hogan
Non-Executive Director
Russell has experience of being a non-executive director with Capability Scotland and also Royal Liver Asset Management. For 17 years he worked in investment management in Edinburgh, latterly as Managing Director of that company. Russell brings knowledge of finance, acquisitions, management and strategy to Balhousie Care Group.
Russell now works in general aviation where a hobby has become a business for him. He is married with two children and lives in Linlithgow.






