Balhousie Ruthven Towers Care Home, Auchterarder, Perthshire

Abbey Road

,Balhousie Ruthven Towers Care Home

,Auchterarder

,Perthshire

,PH3 1DN

Welcome to Balhousie Ruthven Towers Care Home, Auchterarder, Perthshire

Balhousie Ruthven Towers is a restored former country house hotel, beautifully converted in order to provide our residents with a spacious, relaxing and comfortable environment in which they feel safe, secure and most importantly, at home. Our care home aptly reflects its tranquil surroundings with extensive and well-kept landscaped gardens and the home has retained many of it's wonderful, original features. We offer a full range of caring support including residential, nursing and respite care and our team is fully trained to meet the specific care needs of each resident and this is at the forefront of all that we do. To arrange a visit or to find out more about the care we provide, please call 01764 664 192 or email. I look forward to meeting you.

 

I am excited to introduce to you our first ever Annual Report. This document is a recognition and celebration of all our achievements to making our dreams a reality.

Jozi Stables

Home Manager

Facilities

  • 51 elegant resident bedrooms, many offering picturesque views of our gardens and surrounding Perthshire countryside
  • All bedrooms have telephone points, flat screen televisions and a 24-hour call-alert system
  • Full lift access to all floors and wheelchair-friendly access throughout the home
  • Spacious, traditional-style resident dining room
  • Choice of spacious and comfortable resident lounges and airy sun room ・Internet access for residents and visitors at our 'Internet Corner' facility
  • Unisex hair salon
  • Purpose-designed, tranquil landscaped gardens
  • Popular daily activity programme
  • An active residents and relatives committee which provides a two-way, open feedback system regarding the care being provided

Passionate About Care

The Care Inspectorate is an independent body which provides information about care services in Scotland. At Balhousie Care Gro

View Latest Inspectorate Report

  • Care & Support 5
  • Environment 5
  • Staffing 5
  • Management 5

Manager's Perspective

Caring for people is our passion. Managing that care within an ever-changing world is our business. Our managers aim is to provide their residents with the highest standards of care at all times. To achieve this, we have a strong commitment to keep abreast of care industry developments and to pursue excellence. Your care is our passion.

Testimonials

  • We picked Ruthven Towers as it best suited the needs of George & Nina, that was a twin room. The home also got consistently good remarks whenever we spoke to anyone with knowledge in this sector.
     
    As you are aware moving an elderly relative into care is no easy task and moving two doubly stressful. Having said that that the staff at Ruthven Towers could not have been more helpful and supportive, especially as George was moved in rather suddenly at a weekend. It seemed that all of the staff on duty were around to support and welcome them. Since then we have been delighted with the level of care they are receiving they seem to be settling in well. A mention needs to made about Vera, she has consistently been a fount of knowledge and information even when we are asking silly questions and she is obviously a first class carer, she and her team over the weekend were lovely.


     I don't know that anything more could have been done by yourselves to assist them moving in and as a family we are hopeful that in six weeks everyone will be happy and they can remain in what appears to be the best residential home in the area.

    Andy - November 16th 2016

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    I would just like to say what a fantastic job Jozi and her team are doing. Always a phone call away, for peace of mind for my mum, and how she is doing.

    Nothing is ever a problem, and everyone will go out of their way to help and give you an update, which I think is important. It was the hardest decision I have ever had to do, to put my mum into a care home. I know for a fact without Jozi being there for me, it would have been so much more difficult.

    For that, I thank her for. She goes up and beyond her job as a manager. She is caring, compassionate towards all her residents. I Would highly recommend anyone wanting to put their loved ones here. It is what I would call home from home!

    A massive Thank you, to Jozi and her team, for looking after and caring for my mum. I appreciate all you all do for her.

    Nicki (Audrey's daughter) – January 2017 

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    I would say that my response to Claire’s residence in Ruthven Towers is very positive. I have seen nothing but kindness, courtesy and a real effort to make her as comfortable as possible. When she was in hospital she could not move one inch except in a wheelchair and the fact that she is now able to walk unaided speaks for itself. I also appreciate all the work that goes into her mental and physical stimulation and am grateful for the commitment of Lisa and the other staff to this work. Of course I would rather have her at home with me, but I believe she is in the place to which God has guided us.

    Since I am now in my eighties and therefore could come to the end of my own earthly life at any time, it is good to know that Claire is somewhere safe and being looked after. From what I have seen so far, Ruthven Towers gets full marks.

    Bob Halliday - March 2017

     

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     Jozi very kindly some time back offered to make Ruthven hospitality available to us on site along with finger buffet catering for my mums 90th birthday. It was all perfect! Jozi gave us her valuable time a few times to prepare in advance and the Ruthven team delivered on the promise of an excellent buffet well received with smiles and courtesy to all guests. New to Scotland family and friends from 'Down South' all commented on what an excellent facility Ruthven was and how the care team worked so well together in both looking after the days events and Mums care too...so I just wanted to let you know. It really was a great afternoon and much appreciated Ruthven birthday support. Mum has had a great couple of days..it has been great to see her smiles and for her to have her close family around. Long may it last, though we are naturally conscious about Mum's slowly increasing frailty....but it really was an excellent 90th birthday celebration and for Mum a great boost! Our thanks to all at Ruthven Towers.

    David and Alison, Ann and Terry - August 2017

     

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