Balhousie Willowbank Care Home, Carnoustie, Angus

56 Maule Street

,Balhousie Willowbank Care Home



,DD7 6AB

Welcome to Balhousie Willowbank Care Home, Carnoustie, Angus

Balhousie Willowbank is a stunning, traditional Victorian-era house that still has many of its impressive, original features. The facilities have been expertly and lovingly updated in order to provide our residents with a spacious, relaxing and comfortable environment in which they feel safe, secure and most importantly, at home. Our care home aptly reflects its peaceful and idyllic surroundings with beautiful landscaped gardens where residents can relax and take in some fresh air. Our experienced staff provides nursing and respite care to our residents and are fully trained to meet the specific care needs of each one. This is at the forefront of all that we do. To arrange a visit or to find out more about the care we provide, please call 01241 852160.

Jan Robertson

Home Manager


  • 38 tastefully decorated, en-suite resident bedrooms
  • All bedrooms have telephone and television points and a 24-hour call-alert system
  • Full lift access to all floors and wheelchair-friendly access throughout the home
  • 4 spacious and comfortable resident lounges, all with adjoining dining rooms
  • Internet access for residents and visitors at our 'Internet Corner' facility
  • Purpose-designed, enclosed landscaped gardens
  • Popular daily activity programme
  • An active residents and relatives committee which provides a two-way, open feedback system regarding the care being provided

Passionate About Care

The Care Inspectorate is an independent body which provides information about care services in Scotland. At Balhousie Care Group, we believe in transparency, that's why we share our care gradings with you.



View Latest Inspectorate Report

  • Care & Support 5
  • Environment 5
  • Staffing 5
  • Management 5

Manager's Perspective

Caring for people is our passion. Managing that care within an ever-changing world is our business. Our managers aim is to provide their residents with the highest standards of care at all times. To achieve this, we have a strong commitment to keep abreast of care industry developments and to pursue excellence. Your care is our passion.

A word from the Manager: 


Creating an environment for our residents at Willowbank that is friendly, bright, homely and most importantly, caring, is my number one priority as Manager.

We actively encourage our residents to take part in various day trips, activities or events organised by our team and feel these have unparralled benefits on their health, happiness and well-being.

Activities and Events

Residents can partake in ‘Zumba’, run every fortnight, ‘Pet Therapy’ where animals are brought into the home to visit and interact with residents on a weekly basis and monthly ‘Church Services’. We also run a ‘Friendship Circle’ every fortnight as a means to building relationships and increasing interaction amongst our residents, as well as a whole host of daily activities which ensure laughter is a common sound within Willowbank.

I am extremely proud of the care my team provides our residents with on a daily basis, particularly in relation to Dementia care and the advancing levels we provide to residents with this particular care requirement. Our senior carer at Willowbank has been with Balhousie for over 19 years and possess’ the one thing I look for above all else with my staff; a passion and love for providing care.

Stand-out Moment 

As a home, we recently received extremely high gradings across the board from the Care Inspectorate and this is without doubt, one of the stand-out moments for me as Manager. The care, well-being and happiness of each of our residents is paramount and this cemented what myself and my staff work so hard on a daily basis to achieve; a happy home.

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News from across the Group

Balhousie today launched a new set of core values to take the company into the next stage of its revival after celebrating a "remarkable" 25 years in business.

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Contact Balhousie