Sandra Ross
Operations Director
01738 254254
Sandra Ross is Operations Director of Balhousie Care Group. She has ultimate operational responsibility for all 22 Balhousie Care homes. Prior to joining Balhousie Care, she was North East Area Manager for Southern Cross Healthcare where she was directly responsible for the management of more than 1,000 beds across 21 homes between Aberdeen and Dundee. She was previously acting Director of Operations for Southern Cross.
Sandra, who holds a BSc in Nursing as well as a Masters Degree in Business Administration, held a number of senior positions within Southern Cross over the past seven years along with previous home management roles with other care home providers.
Sandra commented "I was attracted to working with Balhousie Care Group because it has so much potential for growth and development. I have worked as a nurse within the NHS for over 10 years and a care home manager following that so I have hands-on knowledge of the industry. Within my previous roles I have worked with the NHS, local authorities and the Care Commission building positive working relationships. I am looking forward to seeing Balhousie Care Group grow and be even more effective and respected as the leading privately owned care provider in Scotland."
Words of appreciation...
- I wish to express my sincere thanks to yourself and to all the staff at Balhousie for their exceptional standard of care and their kindness Daughter of Resident at Balhousie The Glens Care Home
- The thing I most enjoy is the interaction with residents and family members. Being part of a team that delivers high quality care, often in the latter years of an individual's life, while trying to promote their independence is a big responsibility. I think it's hugely important to be able to make that time as easy and comfortable as possible. Manager, Balhousie Lisden Care Home
- We have always been impressed by you all at Balhousie - especially those who directly looked after Mum's day to day personal care. Also those who kept the home clean and tidy and had pleasant chats with Mum. Daughter of Resident at Balhousie North Grove Care Home
The goal of Balhousie Care Group is to be acknowledged as the leading and most admired provider of residential care in Scotland.