Tracy is originally from South Lanarkshire, relocating to Perth in 2006 where she took up a post at Luncarty House as a Senior Care Assistant.

Tracy became part of the Balhousie Care Team in April 2008 when Luncarty House became part of the Balhousie Care Group. Tracy became a trainee manager in April 2009 as part of the group's succession planning programme and as of November 2009 took over the management position at Balhousie Luncarty Care Home.

Tracy has worked in the care sector since leaving high school in 1985 working with a variety of client groups, such as autism, learning disabilities, older adults and working with homeless people who had drug and alcohol dependencies who were being supported in a residential type setting.

Tracy also has personal experience in dementia and palliative care having nursed her parents during their respective illnesses, Tracy brings this experience to her current working environment.

Tracy has 2 adult sons who live and work in South Lanarkshire, her partner John is very supportive and helps out with fund raising events in the home.