Employment Opportunities

Care Home Manager

Balhousie Glens Care Home

Job Purpose:

The overall purpose of the role of the Care Home Manager is to deliver commercial business success of the Care Home through the following:

• Management of all functions of the Care Home
• Promoting the Home within the community ensuring its standing within the community reflects the philosophy and ethos of Balhousie Care Group
• Leadership of all staff
• Monitoring of high quality care, support and service
• The development and implementation of existing and new business services to meet future customer needs
• Delivering corporate communications to ensure consistency
• Championing Balhousie Care Group's corporate standards, policies, procedures and practices
• Working with the Clinical Manager and Hospitality Services Manager ensuring corporate, Statutory and Regulatory compliance
• Identifying and developing key stakeholder relationships

Reports to:

• The Chief Operating Officer and or Hospitality Services Manager

Responsible for:

• Team Leader - Clinical Services
• Team Leader - Facility Services
• (Housekeeper: Chef/Cook)

Location:

The post holder will be allocated a Care Home but will be expected to travel to other Balhousie Care Group Homes and Head Office

Key Responsibilities and Accountabilities:

Strategic Focus:

• Champion Balhousie Care Group's philosophy of care
• Provide input into the development of the Strategic aims of the business
• Provide input into the development of policies and procedures
• Translate strategic aims of the Operational Plan in relation to their home into business objectives with the team
• Manage and provide leadership support to direct reports, including setting objectives, and undertaking appraisals
• Establish and maintain effective relationships with all associated with Balhousie Care Group, recognising the benefits of community engagement
• Maintain the occupancy of the home to the highest practical level by taking pro-active measures to contact and negotiate with all stakeholder groups
• Promote equality for all individuals by ensuring that the individuality, confidentiality, privacy, choice, rights and personal dignity of residents are respected at all times

Financial Management

• Ensure the financial management of the Home meets operational and statutory requirements
• Negotiate fees with the purchasing authority or the client or client's family if not in receipt of local authority assistance
• Drive increased value by delivering the best return on resources and controlling expenditure and maximising income
• Seek opportunities to improve efficiency and reduce costs
• Contribute to budget setting and maintain effective control of the Home's budget by monitoring, controlling and maintaining the flow of financial resources
• Ensure all financial reporting meets with operational requirements

Customer Focus

• Promote Balhousie Care Group as a Care Company of Excellence
• Continuously seek ways to improve Balhousie Care Group's offer
• Understand changing customer demands in the care sector and both identify and develop strategies to respond to these
• Build and manage internal and external stakeholder/customer relationships
• Undertake assessments to enable an informed decision to be made as to whether the Home is able to meet the personal/nursing care needs of any prospective resident
• With the Clinical Services Manager and Hospitality Services Manager seek to undertake Satisfaction surveys on a regular basis, build action plans and act on these actions
• Ensure all aspects of care (nursing, personal, hospitality) meet the required standards, monitoring and evaluating service provision
• Ensure that the Home is accurately staffed at all times
• Ensure that adequate arrangements are made for the introduction and reception of new residents
• Ensure that the emotional, spiritual, physical, medical and material needs of the residents are recognised, assessed and met
• Ensure the provision of health care arrangements which will include the ordering, recording and where appropriate administration of prescribed medication
• Develop and maintain effective means of consulting with the residents, their families and carers

Team Focus

• Promote a multi-disciplinary approach
• Promote and support a continuous professional development/learning culture
• Motiviate the team to drive performance and seek opportunities to recognise excellence
• Supervise, enable and share, with other staff, in meeting the nursing and personal care needs of the residents in a way that respects the dignity of the individual and promotes independence
• Identify and minimise interpersonal conflicts, stress and disciplinary problems
• Identify personal and staff training needs and contribute to training.
• Working with the OD & HR Director establish and maintain a people resourcing strategy for the Home, undertake recruitment and ensure all new members of staff have a induction programme
• Create a trusting relationship and harmonious environment between residents, relatives, visitors and colleagues

Compliance and Control

• Ensure that individual needs are identified, action is planned, implemented, reviewed and recorded timeously using Personal Care Plans
• Ensure that each resident or their representative receives, completes and understands a contract of residency
• Working with the Clinical Services Manager and Hospitality Services Manager ensure all Care Homes meet Statutory, Regulatory, Audit, Compliance, Health and Safety and Security requirements
• Ensure that any problems and/or malfunction of heating, lighting or emergency systems are reported to the Maintenance Manager
• Ensure fire regulations are complied with and advise Head Office of any areas of risk
• Ensure Health and Safety procedures are established and maintained to protect residents, visitors and staff in compliance with the appropriate legislation
• Investigate complaints, take appropriate action and report to Head Office

Professional

• Ensure that the Company operates within the Care Commission requirements
• Maintain and improve your own professional knowledge, competence and registration and relevant holding regulating body (NMC, SSSC) enabling continuation in position
• Promote a culture of continuous improvement within the Company with regards to the delivery of care services

Competencies

Competency Area	Skills: Knowledge
Qualifications	Professional qualification equivalent to degree level of management qualification
Experience	Three to five years at management level preferably in a care home setting Track record of leading cross functional management teams Delivering Operational Plans Risk and Project management
Knowledge	Health and Safety, Security and Regulatory requirements
Skills	Business acumen: Strategic thinking Tactical planning Co-operation and Collaboration Interpersonal Strong influencing and negotiation Analytical ability and business information presentation Networking Confidentiality Integrity

Other Information:

Special Conditions	The position of Manager requires a high level of commitment. This will mean that here will be occasions when it is necessary to work long hours and attend to matters concerning the home at any time of the day or night. It is essential that the manager is fully conversant with their role and high level of commitment and responsibility
Other Duties	The Manager will be required to perform duties other than those given in the job description for the post.The Job Description is not exhaustive and variations will be a common occurrence
Commitment	The commitment and responsibility level required by the Manager is of the highest level.It is important that this is not underestimated.The Manager must have the desire to pursue their own personal development, as well as promoting and pursuing the development of the Home (which will involve extra curricular activity in their own time)

Apply Now

Care Home Manager

Balhousie Wheatlands Care Home

Job Purpose:

The overall purpose of the role of the Care Home Manager is to deliver commercial business success of the Care Home through the following:

• Management of all functions of the Care Home
• Promoting the Home within the community ensuring its standing within the community reflects the philosophy and ethos of Balhousie Care Group
• Leadership of all staff
• Monitoring of high quality care, support and service
• The development and implementation of existing and new business services to meet future customer needs
• Delivering corporate communications to ensure consistency
• Championing Balhousie Care Group's corporate standards, policies, procedures and practices
• Working with the Clinical Manager and Hospitality Services Manager ensuring corporate, Statutory and Regulatory compliance
• Identifying and developing key stakeholder relationships

Reports to:

• The Chief Operating Officer and or Hospitality Services Manager

Responsible for:

• Team Leader - Clinical Services
• Team Leader - Facility Services
• (Housekeeper: Chef/Cook)

Location:

The post holder will be allocated a Care Home but will be expected to travel to other Balhousie Care Group Homes and Head Office

Key Responsibilities and Accountabilities:

Strategic Focus:

• Champion Balhousie Care Group's philosophy of care
• Provide input into the development of the Strategic aims of the business
• Provide input into the development of policies and procedures
• Translate strategic aims of the Operational Plan in relation to their home into business objectives with the team
• Manage and provide leadership support to direct reports, including setting objectives, and undertaking appraisals
• Establish and maintain effective relationships with all associated with Balhousie Care Group, recognising the benefits of community engagement
• Maintain the occupancy of the home to the highest practical level by taking pro-active measures to contact and negotiate with all stakeholder groups
• Promote equality for all individuals by ensuring that the individuality, confidentiality, privacy, choice, rights and personal dignity of residents are respected at all times

Financial Management

• Ensure the financial management of the Home meets operational and statutory requirements
• Negotiate fees with the purchasing authority or the client or client's family if not in receipt of local authority assistance
• Drive increased value by delivering the best return on resources and controlling expenditure and maximising income
• Seek opportunities to improve efficiency and reduce costs
• Contribute to budget setting and maintain effective control of the Home's budget by monitoring, controlling and maintaining the flow of financial resources
• Ensure all financial reporting meets with operational requirements

Customer Focus

• Promote Balhousie Care Group as a Care Company of Excellence
• Continuously seek ways to improve Balhousie Care Group's offer
• Understand changing customer demands in the care sector and both identify and develop strategies to respond to these
• Build and manage internal and external stakeholder/customer relationships
• Undertake assessments to enable an informed decision to be made as to whether the Home is able to meet the personal/nursing care needs of any prospective resident
• With the Clinical Services Manager and Hospitality Services Manager seek to undertake Satisfaction surveys on a regular basis, build action plans and act on these actions
• Ensure all aspects of care (nursing, personal, hospitality) meet the required standards, monitoring and evaluating service provision
• Ensure that the Home is accurately staffed at all times
• Ensure that adequate arrangements are made for the introduction and reception of new residents
• Ensure that the emotional, spiritual, physical, medical and material needs of the residents are recognised, assessed and met
• Ensure the provision of health care arrangements which will include the ordering, recording and where appropriate administration of prescribed medication
• Develop and maintain effective means of consulting with the residents, their families and carers

Team Focus

• Promote a multi-disciplinary approach
• Promote and support a continuous professional development/learning culture
• Motiviate the team to drive performance and seek opportunities to recognise excellence
• Supervise, enable and share, with other staff, in meeting the nursing and personal care needs of the residents in a way that respects the dignity of the individual and promotes independence
• Identify and minimise interpersonal conflicts, stress and disciplinary problems
• Identify personal and staff training needs and contribute to training.
• Working with the OD & HR Director establish and maintain a people resourcing strategy for the Home, undertake recruitment and ensure all new members of staff have a induction programme
• Create a trusting relationship and harmonious environment between residents, relatives, visitors and colleagues

Compliance and Control

• Ensure that individual needs are identified, action is planned, implemented, reviewed and recorded timeously using Personal Care Plans
• Ensure that each resident or their representative receives, completes and understands a contract of residency
• Working with the Clinical Services Manager and Hospitality Services Manager ensure all Care Homes meet Statutory, Regulatory, Audit, Compliance, Health and Safety and Security requirements
• Ensure that any problems and/or malfunction of heating, lighting or emergency systems are reported to the Maintenance Manager
• Ensure fire regulations are complied with and advise Head Office of any areas of risk
• Ensure Health and Safety procedures are established and maintained to protect residents, visitors and staff in compliance with the appropriate legislation
• Investigate complaints, take appropriate action and report to Head Office

Professional

• Ensure that the Company operates within the Care Commission requirements
• Maintain and improve your own professional knowledge, competence and registration and relevant holding regulating body (NMC, SSSC) enabling continuation in position
• Promote a culture of continuous improvement within the Company with regards to the delivery of care services

Competencies

Competency Area	Skills: Knowledge
Qualifications	Professional qualification equivalent to degree level of management qualification
Experience	Three to five years at management level preferably in a care home setting Track record of leading cross functional management teams Delivering Operational Plans Risk and Project management
Knowledge	Health and Safety, Security and Regulatory requirements
Skills	Business acumen: Strategic thinking Tactical planning Co-operation and Collaboration Interpersonal Strong influencing and negotiation Analytical ability and business information presentation Networking Confidentiality Integrity

Other Information:

Special Conditions	The position of Manager requires a high level of commitment. This will mean that here will be occasions when it is necessary to work long hours and attend to matters concerning the home at any time of the day or night. It is essential that the manager is fully conversant with their role and high level of commitment and responsibility
Other Duties	The Manager will be required to perform duties other than those given in the job description for the post.The Job Description is not exhaustive and variations will be a common occurrence
Commitment	The commitment and responsibility level required by the Manager is of the highest level.It is important that this is not underestimated.The Manager must have the desire to pursue their own personal development, as well as promoting and pursuing the development of the Home (which will involve extra curricular activity in their own time)

Apply Now

Facilities Manager position available in our newest Balhousie Care Home...

Balhousie Clement Park

Now the search is on for the best staff in Dundee to work there.

Following an investment of more than £3.5m the newest Balhousie Care home - Balhousie Clement Park - is about to open in Dundee.

We are now recruiting staff for all areas of the facility:

• Facilities Manager

This is a very rare opportunity to become part of the most exciting development in care from day one.

This role involves the management of the domestics, laundry and kitchen staff within this new facility.

If you're excited about working in a beautiful new care home environment with all the latest design features and fit out then please upload your CV or complete our online application form using the link below.

Successful candidates will be required to provide two referees and clear mandatory background enquiries.

As part of Balhousie Care Group's equal opportunity and diversity policy, applications are welcome from persons regardless of disability, religion, marital status, race or sex. Applications from minority ethnic groups are particularly welcome.

Apply Now

PERIPATETIC MANAGER
Salary: Competitive + car

Balhousie Care Group is the largest independently owned operator of care homes in the East of Scotland with currently twenty care homes delivering residential nursing care to the elderly and other specialist groups.

As part of our continued growth we are currently recruiting for an innovative peripatetic manager to fill an opportunity that has arisen with our organisation.

The successful candidate must be able to demonstrate they can successfully balance the demands of providing support and direction to homes managers as well as contribute to corporate initiatives and policy development.

The main purpose of this job is to provide interim management at any Home within our Group and through direct intervention and practical support, improve the overall performance of any Home which is not meeting expectations, standards or requirements. The successful candidate will also be required to participate in training others in best management practice and undertaking management induction in a Home environment. You will be able to evidence having successfully managed a quality care service and have a proven track record in improving care home ratings.

You will need to be an excellent communicator with strong leadership skills. A formal care qualification (in social work, nursing or an allied profession) along with a recognised management qualification. Evidence of personal and professional development is essential.

This role may require you to stay within the vicinity of the home you are assigned to for the duration of the task.

Essential Requirements:
As we are a multi site operation a driving licence is essential.

A detailed job description is available on request.

Successful candidates will be required to provide two referees and clear mandatory background enquiries.

As part of Balhousie Care Group's equal opportunity and diversity policy, applications are welcome from persons regardless of disability, religion, marital status, race or sex. Applications from minority ethnic groups are particularly welcome.

Apply Now

Specialist Senior Manager

Balhousie Dalguise - Grange, Balbeggie

Job Purpose:

The overall purpose of the Senior Nurse Manager is to lead and manage Specialist Services to ensure residents are cared for to a standard which exceeds the expectations of the Care Commission and ensure operational success through the following:

• Management of the clinical and nursing functions of the Service
• Monitoring of high quality of care, support and service
• Development and implementation of existing and new business services to meet future customer needs
• Delivering corporate communications to ensure consistency
• Championing Balhousie Care Group's corporate standards, policies, procedures and practices

Reports to:

Director Specialist Care / Clinical Services Manager

Responsible for:

Specialist Services staff

Key Responsibilities and Accountabilities:

Strategic Focus

• Champion Balhousie Care Group's philosophy of care
• Provide input into the development of the Specialist Services
• Manage and provide leadership support to the Specialised Services staff, including setting objectives and undertaking appraisals.
• Provide input into the development of policies and procedure for the clinical care of Balhousie Care Group.
• Establish and maintain effective relationships with all associated with Balhousie Care Group, recognising the benefits of community engagement
• Promote the Company's philosophy of care and work within the stated aims and objectives at all time.
• Contribute to the protection of individuals from abuse.
• Promote equality for all individuals by ensuring that the individuality, confidentiality, privacy, choice, rights and personal dignity of residents are respected at all times.

Clinical Stock Management

• Ensure the management of all clinical related services meets operational and statutory requirements
• Drive increased value by delivering the best return on resources, taking responsibility of the financial budgets connected to the Unit ensuring cost effectiveness at all times.
• Ensure optimum stock levels at all times, complete audit checks and paperwork efficiently
• Ensure all stock is labelled and stored appropriately

Customer Focus

• Promote Balhousie Care Group as a Care Company of Excellence.
• Understand changing customer demands in the care sector and identify solutions to respond to these within the Service
• Build and manage internal and external stakeholder/customer relationships
• Ensure that individual needs are identified, action is planned, implemented, reviewed and recorded timeously using personal plans.
• Ensure all aspects of clinical and personal care meet the required standards, monitoring and evaluating service provision
• Adhere to all appropriate NMC regulations/guidelines.
• To ensure the provision of a healthy and safe environment with regard to company policy.

Team/Staff management

• Promote a multi-disciplinary approach.
• Promote and support a continuous professional development/learning culture.
• Supervise, enable and share, with other staff, in meeting the nursing and personal care needs of the residents in a way that respects the dignity of the individual and promotes independence
• Motivate the team to drive performance and seek opportunities to recognise excellence.
• Develop and implement working schedules for all teams ensuring that the Service is accurately staffed at all times in relation to all clinical and care needs
• Undertake recruitment and induction of staff.
• Contribute to the development of individual staff members and teams.
• Provide leadership and maintain good staff morale.
• Identify training needs and contribute to training.

Compliance and Control

• Develop the effectiveness of the work team through professional leadership.
• Provide the necessary individual and group supervision to enable each staff member's development within the Specialist Service, including performance evaluation.
• Ensure accurate records by appropriate use of the Company management information system.
• Ensure all required reports are completed and submitted on time.
• Ensure all incidents are reported, recorded and acted upon timeously and effectively, flagging up any issues to the Director of Specialist Care

Professional

• Ensure that the Company operates within the Care Commission requirements.
• Maintain and improve your own professional knowledge, competence and registration and relevant holding regulating body (NMC, SSSC) to enable you to remain in position.
• Promote a culture of continuous improvement within the Company with regards to the delivery of care services
• Be accountable for your own clinical practice and to take every opportunity to maintain and improve knowledge and professional competence.

Competencies

Competency Area	Skills: Knowledge
Qualifications	Professional qualification in Nursing (General and/or Mental)
Experience	Five years at a senior level with supervisory/management responsibilities Management of Specialist Care/Challenging Behaviour Unit Understanding of the Care Sector Delivering and implementing Care Plans Delivering Operational Plans Risk assessment/risk management systems Project management
Knowledge	Clinical regulatory requirements Models of Service/Clinical management of specialist care Health and Safety, Security and Regulatory requirements
Skills	Nursing Strong Leadership Business acumen Planning Co-operation and Collaboration Interpersonal Strong influencing and negotiation, Good communicator Analytical ability and business information presentation Networking Confidentiality Integrity

Other Information:

Special Conditions	Shift and rota work is required.  It is essential that all members of the team can work flexible in times of sickness, holidays and special functions etc.  They must be prepared to come in at short notice when requested to do so
Other Duties	Team work is important in any care establishment and it is essential that this is maintained and developed.  It is preferable that all staff have an insight into each other's tasks.  Therefore for operational purposes, cross training will be given and this will help and assist in building a cohesive team.
Commitment	The commitment and responsibility level required to work in Specialised Services is of the highest level.  It is important that this is not underestimated.  Individuals must have the desire to pursue their own personal development.  This may be done by further training courses, seminars reading etc and may be in your own time.  The individual is always expected to promote and pursue the development of the Home as a quality care establishment.

Apply Now