Many of our residents have told us over the years that their experience of a Balhousie Care home is pleasingly different to their expectations of care homes in general. This stems from one main point of difference. All of the management, nurses, carers and all other support staff at Balhousie Care homes are truly committed to the positive, supportive and caring experiences of our residents. You can sense that as soon as you meet them, and our residents will tell you the same. Caring for the elderly and frail is not just a job for Balhousie Care people - it's a calling.

The goal of Balhousie Care Group is to be acknowledged as the leading and most admired provider of residential care in Scotland.

We aim for Balhousie Care homes to be among the most carefully, sensitively and professionally managed care homes in Scotland, if not in the UK, and we look forward to the opportunity of welcoming your loved one into our growing family.

The Balhousie Way

One other factor that is important is the consistency of doing things "The Balhousie Way."

This means having skilled and caring staff that have been part of the Balhousie Care Group in many cases for more than a decade.

Listening, learning and leveraging

Resident feedback is gathered regularly and any issues documented and managed through to satisfaction or correction.

Additionally, regular and ongoing consultation with families and legislators allows us to continually review and refine the care we provide.